Techog Privacy Policy

Effective Date: October 9, 2024

At Techog, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, www.techog.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy, which complies with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

We collect various types of information from our users to provide and improve our services. This information includes:

a. Personal Information

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, or other details when you:

  • Subscribe to our newsletter
  • Fill out a form
  • Register for an account
  • Contact customer support

 

Under PIPEDA, personal information is defined as information about an identifiable individual. This may include demographic data and contact details, as well as any information that can be reasonably linked to an individual.

b. Non-Personal Information

We automatically collect certain non-personal information about your visit to our Site through cookies, web beacons, and other technologies. This may include:

  • IP addresses
  • Browser type and version
  • Device information
  • Pages visited on the Site
  • Time spent on those pages
  • Referring website URLs
  • Other diagnostic data

2. Google Analytics and Web Traffic Analysis

We use Google Analytics and other web traffic analysis tools to better understand user behavior on our Site. These tools help us analyze trends, monitor traffic, and improve the overall user experience.

a. Google Analytics

Google Analytics uses cookies and similar technologies to collect and report information about user interactions with our Site. The data collected includes information like how long users stay on the site, what pages they visit, and how they arrived at our website. This information is aggregated and anonymized, meaning it does not personally identify you.

You can learn more about how Google collects and processes data at Google’s Privacy Policy and How Google Uses Data.

Opting Out: You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on.

3. Use of Cookies

Our Site uses cookies to enhance the user experience, remember user preferences, and gather data for analytics purposes.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the functioning of our Site (e.g., login functionality).
  • Performance and Analytics Cookies: These cookies help us understand how users interact with our Site by collecting data about page visits, time spent on pages, and user actions.
  • Advertising Cookies: These are used to display relevant ads and track ad performance.

You can manage your cookie preferences or disable cookies via your browser settings. However, disabling cookies may affect the functionality of our Site.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our Site
  • To improve our services and user experience
  • To send newsletters, updates, and promotional materials (with your consent)
  • To analyze web traffic and monitor Site performance
  • To detect, prevent, and address technical issues

5. Your Consent

We will collect, use, or disclose your personal information with your knowledge and consent, except where otherwise required or permitted by law. Consent may be express (oral, written, or electronic) or implied in certain situations (e.g., where an individual provides personal information voluntarily for a specific purpose).

You have the right to withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may limit your ability to use certain features of our Site.

6. Disclosure of Personal Information

Techog will not disclose your personal information to third parties without your consent, except in the following cases:

  • To comply with legal obligations (e.g., subpoenas, court orders)
  • To protect the rights, property, or safety of Techog, our users, or others
  • As part of a business transaction, such as a merger or acquisition

In these instances, we ensure that third-party recipients of your data comply with PIPEDA or other applicable privacy legislation.

7. International Data Transfers

Your information may be transferred to—and processed in—countries outside of Canada. We ensure that any transfer of personal data outside Canada is carried out with adequate protection as required by PIPEDA, ensuring that third parties handle your information in compliance with applicable privacy standards.

8. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server locations.

While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.

9. Retention of Personal Information

We will only retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely dispose of it in accordance with our data retention policies.

10. Your Rights Under Canadian Law

Under PIPEDA, you have the following rights with respect to your personal information:

  • Access: You have the right to request access to your personal information that we hold.
  • Correction: You can request corrections to any inaccurate or incomplete personal information.
  • Withdrawal of Consent: You can withdraw your consent for us to collect, use, or disclose your personal information at any time, subject to legal or contractual obligations.
  • Challenging Compliance: If you believe we are not complying with PIPEDA, you may challenge our compliance by contacting us at [email protected].

11. Links to Third-Party Websites

Our Site may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

You also have the right to contact the Office of the Privacy Commissioner of Canada (OPC) to lodge a complaint regarding our privacy practices.